Finance Works Help
Q: What can I do with Finance Works?
A: Once you get to the Home page, we encourage you to add as many of your accounts as you can. This will give you a better idea of your whole financial picture. Just type in the institution's name under Accounts to start adding your accounts. Then you can:
- See if you live within your means.
- Understand your spending habits.
- Train us to categorize your way.
- Set up a budget. Click the Goals tab and set goals for the categories you want to watch.
- Never forget a bill payment. Set up alerts to remind you of upcoming bills.
- Avoid being overdrawn. View your balance, transactions not yet cleared, and upcoming bills to know what you can spend (or save) before your next payday.
- Prepare for tax time with Tax Watch.
- If you have a business, stay on top of its income and expenses.
Q: How do I sign up?
A: You don't have to sign up - Finance Works is available to all EFCU e-Banking members. Just login to your e-Banking Account and click on the Finance Works tab. If you don't have an e-Banking account, click here for an application.
Q: How do I update and get my latest transactions?
A: Every day, we get the transactions that your financial institution made available the night before. But occasionally, an account won't update for a variety of reasons. Just click on the Refresh button to get the most recent account information.
Q: How can I see if there are any newer transactions?
A: We typically get transactions made available the night before. Sometimes your financial institution will make newer transactions available later in the day. To see if there are any late-breaking transactions from an account, you can click Refresh.
Q: Can I get transactions older than 90 days?
A: Not when you first set up Finance Works. You can only start with 90 days of transactions from your current bank accounts. Then, as time goes by, you'll continue getting transactions from the accounts you've added. You also can't add older transactions manually.
Q: How do we automatically categorize transactions for you?
A: We categorize transactions based on their payee. A payee is the description of a transaction. It could be:
The name of a store, utility, or person that you paid
The name of a business or person who paid you
A type of transaction that your financial institution made for you, such as "MONTHLY FEE"
Just the word "CHECK" or "DEPOSIT" (from some financial institutions)
Whenever possible, we'll suggest more intuitive names and categories for common payees. But if that's not what you want, you only have to change it once, and we'll remember your new payee and category and use them on future transactions.
Q: How do I categorize transactions myself?
A: Just change one transaction and we'll remember your new payee and category and use them on future transactions for the same payee.
Q: How do I get reminded about my bills?
A: To set up a bill reminder, click an account name in the Accounts section of the home page. This will bring up a new page showing your transactions on that account. In the Upcoming Transactions section, select the Remind? checkbox for the transaction. Then, click on the Settings link on the home page and find the Bill Reminders section. Set the number of days ahead you want to see the reminder, check whether you want an email reminder of just see the reminder on the home page.
Q: What happens when each actual transaction comes in later from my financial institution?
A: We'll automatically delete an upcoming transaction when a new cleared transaction seems to match it. But if we miss one, you can always select it and click Delete. (Or if we delete one that we shouldn't have, you can always add it again.)
Still have Finance Works questions? Check out our handy Finance Works Guide. Or, call our e-Services Team at 812.424.2621, option 7, or click here to send them an email.